TERMS AND CONDITIONS
1. Introduction
1.1. These Terms (the "Terms") form the agreement between you, the player using the 1King platform ("Player", "you"), and the company operating this website ("the Company", "we"). We refer to ourselves only as "the Company" — no legal entity name, registration number or registered address is published, and nothing beyond what is stated here should be assumed.
1.2. By creating an account and/or using our services, you confirm that you have read, understood and agreed to these Terms, including future updates. If you disagree with any clause, please do not open an account or use the platform.
1.3. We may change or update these Terms at any time, for legal, regulatory, commercial or operational reasons. Continued use after an update means you accept the revised Terms — check this page regularly.
1.4. For convenience, these Terms may be made available in more than one language. If a difference in meaning arises between languages, please contact our support team so we can clarify the relevant clause.
2. Our Licence
2.1. 1King operates under a licence from the Curaçao Gaming Authority (CGA), issued under the National Ordinance on Games of Chance (LOK), covering our casino and sports betting services.
2.2. We do not publish a specific licence number. To confirm our licensing status, contact the Curaçao Gaming Authority directly at [email protected]. A Curaçao licence is a permit valid in that jurisdiction only, not a statement about the law in the player's own country.
3. Eligibility
3.1. When registering and using our services, you confirm that:
3.1.1. You are at least 18 years old, or you have reached the legal age of majority for gambling in your jurisdiction, whichever is higher;
3.1.2. You are acting only on your own behalf, not on behalf of anyone else;
3.1.3. It is your responsibility to check, before registering, that taking part in our games is legal where you live;
3.1.4. You are not an employee or officer of the Company, or a relative of one;
3.1.5. The funds you deposit belong to you, come from a legitimate source, and are not linked to fraud, money laundering or any other unlawful activity.
3.2. We do not accept registrations, deposits or bets from North Korea, Myanmar, the Kingdom of the Netherlands, the Russian Federation, Sint Maarten, Syria, occupied Ukrainian territories (Crimea, Donetsk, Luhansk, Zaporizhzhia, Kherson), Northern Cyprus / the Republic of Cyprus, the United Kingdom or the United States. This list is not exhaustive; we may refuse players from other countries too. A breach may lead to the account being blocked and related deposits voided.
4. One Player, One Account
4.1. Each player may hold only one account. Opening or using more than one account by the same person, or accounts linked by the same e-mail, phone, device, IP address or payment method, is forbidden.
4.2. We reserve the right to close any duplicate accounts we identify, and to void the bets, bonuses and winnings linked to them.
4.3. Account sharing is prohibited too. Your login details are your responsibility and must not be shared. For questions about the verification process, see our verification page.
5. Registration and Verification (KYC)
5.1. To open an account you must provide accurate and complete information, a valid e-mail address and any other data we request. Keeping this information up to date is your responsibility.
5.2. As part of our standard procedures and anti-money-laundering duties, we apply identity verification (KYC) checks and may ask for an ID document, proof of address or other evidence at any time.
5.3. If you give false or incomplete information, or fail to complete verification when asked, we may suspend or close your account and withhold or cancel related winnings.
6. Deposits and Withdrawals
6.1. Our confirmed methods are bank card and cryptocurrency. Deposit only with a method registered in your own name; the offer shown in the cashier applies.
6.2. Withdrawals are processed only after full KYC verification. We may request identity or payment documents before approving a request.
6.3. Withdrawn amounts are returned using the same method that was used to deposit; we do not transfer withdrawals to a different payment method or to a third party's account.
6.4. If we mistakenly credit your account with a deposit, winnings or a bonus that is not yours, the amount remains our property and is withdrawn from your account. Report such an error immediately at [email protected].
6.5. Deposit and withdrawal limits, processing times and fees depend on the method chosen and are set out in the cashier section.
7. Bonuses
7.1. Bonuses are limited to one per person, e-mail address, phone number, device/IP address and payment account.
7.2. Each promotion has its own wagering requirement, shown when you claim it. We do not publish one fixed multiplier for all bonuses — check the terms of the promotion you claim.
7.3. On slots, unless stated otherwise, the full stake (100%) counts toward the wagering requirement. Rounds or free spins cannot be deferred while playing with a bonus.
7.4. When a bonus expires or is cancelled, any uncompleted winnings linked to that bonus are removed as well.
7.5. Using more than one account on the same device or IP to claim a bonus twice is bonus abuse. We may void the bonus and any winnings from it, and close the account(s) involved.
8. Dormant Accounts
8.1. An account is dormant after 12 months with no deposit, bet or withdrawal.
8.2. A dormant account with a positive balance is charged a monthly maintenance fee starting 30 days after it is found dormant, until reactivated or the balance runs out.
8.3. Accounts with a zero balance are never charged a maintenance fee.
8.4. You can reactivate a dormant account at any time by making a deposit, placing a bet, or contacting our support team.
9. Responsible Gaming and Self-Exclusion
9.1. To take a break from gaming — short-term or long-term (12 months or more) — contact our support team at [email protected]; this cannot be started through the account panel. State your username or account e-mail in the request.
9.2. During self-exclusion, account access is not possible and the account cannot reopen before the period ends. See our Responsible Gambling page for more.
10. Complaints and Dispute Resolution
10.1. If you have a concern about your account, a game outcome, or anything else, contact our support team first at [email protected] so we can resolve it directly.
10.2. Complaints must come from the registered player themselves — we do not accept third-party complaints.
10.3. You must submit your complaint within 6 months of the event it relates to. Complaints submitted after this period may not be considered.
10.4. If our internal review does not satisfy you, Alternative Dispute Resolution (ADR) is available, consistent with Article 5.3 of the LOK. You may also contact the Curaçao Gaming Authority at [email protected] for licensing information.
11. Intellectual Property
11.1. All content on this site — text, graphics, logos, software — belongs to the Company or its licensors and is protected by copyright and other IP laws. Use the site for personal, non-commercial purposes only.
12. Limitation of Liability
12.1. Using the site and playing or betting is at your own risk. We take reasonable care to keep the site accurate and accessible, but do not guarantee it is free of errors or interruptions.
12.2. To the extent the law allows, we are not liable for indirect or consequential losses arising from your use of the platform, including losses caused by circumstances beyond our reasonable control.
13. Force Majeure
13.1. We are not liable for delays or failures caused by circumstances beyond our reasonable control, including technical failures, network outages or third-party actions.
14. Severability
14.1. If any provision of these Terms is found invalid or unenforceable, the remaining provisions continue in full force.
15. Governing Law and Jurisdiction
15.1. These Terms are governed by the laws of Curaçao. Any dispute arising from or related to these Terms is subject to the exclusive jurisdiction of the courts of Curaçao.
16. Contact Us
16.1. For account or support questions, contact us at [email protected]. For payments, see our deposit and withdrawal page; for registering, see our registration page. For licence matters or an unresolved complaint, reach the Curaçao Gaming Authority at [email protected].