WHY YOU NEED A SAFETY PAGE
Fake sites aren't only a link problem. They can steal your account details. They can threaten your balance too. On this page we explain two things. First, how to stay safe from fake sites. Second, 1King's own approach to security. The official link and channels above always point you to our real address. The sections below cover our licence, our data protection approach, and our support channels in more detail. For the full account rules, see our Terms and Conditions page.
OUR LICENCE
1King operates under a licence. The Curaçao Gaming Authority (CGA) grants this licence. It falls under the National Ordinance on Games of Chance (LOK). We don't publish a specific licence number on our site. The reason is simple: this number isn't made public.
Want to confirm our licensing status? You can contact the Curaçao Gaming Authority directly. Their address is [email protected]. What if you have a complaint? Contact us first. If our internal process doesn't resolve it, you have access to Alternative Dispute Resolution (ADR). Full details of this process are on our Terms and Conditions page.
HOW YOUR DATA IS PROTECTED
Protecting your account details matters to us. Protecting your payment details matters too. We use security measures considered standard in the industry. Your identity data is stored so only authorised teams can access it. Your transaction data is protected the same way.
Want to know how we collect your data? See our Privacy Policy page. There, we explain in detail what we collect and why.
IDENTITY VERIFICATION (KYC) IS A SAFETY MEASURE
Identity verification isn't just a formality. It's a real security layer that protects your account. How does it work? First, it confirms your account truly belongs to you. Then, it makes it harder for others to access your account. It also makes it harder for them to access your winnings.
You must complete this process before withdrawing. This is a standard step that applies to everyone. Want details on the process? Check our verification page.
HOW TO STAY SAFE FROM FAKE SITES
A few simple rules protect you well. Always use the official link on this page. Or use the verified address you have saved. Not sure if a link is genuine? Ask our support team before clicking.
Never share your password with a third party. The 1King team never asks for your password directly. If you receive such a request, know that it's fake. Think twice before clicking a suspicious link.
RESPONSIBLE PLAY AND SAFETY
Safety isn't only a technical matter. Responsible play is part of protecting your account too. Want to set limits for yourself? Want to take a break for a while? You'll find these options on our Responsible Gambling page. We also explain the self-exclusion process there.
SAFETY ON SHARED DEVICES
Logging into your account from a shared computer? Always remember to log out. We recommend not saving your password in the browser. These simple steps stop your account from being used by someone else.
IF YOU NOTICE A PROBLEM
Did you spot a suspicious transaction on your account? Did you notice a fake site? Is there some other safety concern? Tell us right away at [email protected]. Want to reach the regulator about our licence? Write to the Curaçao Gaming Authority at [email protected]. In both cases, we try to respond as quickly as possible.